FAQ

How long is each session?
Each session runs for one calendar month. In general, sessions will begin on the 1st of each month and end on the 30th or 31st, excluding if those days fall on days we are not open. You can view our breakdown of each session *here*

When do I have to sign my child up for each session?
Once you have your initial enrollment established, your child will remain enrolled in their specific day and time into each new session unless you tell us you would like to make a change.

How do I drop my child’s enrollment?
You can let us know that you’d like to stop your enrollment at any time. In order to avoid getting charged for the next session you need to let us know of your intent to drop before the start of the new session. Please note that we do not issue refunds. If there are extenuating circumstances we occasionally offer credits to accounts to be used at a later date. Those occasions are determined on a case by case basis.

Am I able to make changes to my child’s enrollment in the middle of a session?
Yes. Notify your front desk person and they will assist you in finding appropriate days and times. All changes must be made in advance.

How do I know that my child is in the appropriate class?
All instructors complete progress reports on a quarterly basis (March, June, September, December). When your child is ready to move up, your instructor will give you a piece of paper informing you of your child’s accomplishments to be taken to your front desk staff so changes in enrollment can be made. Please note that if we don’t currently have available spots when your child is ready to move up a level you will be asked to consider alternate days and times.

When are payments due?
Monthly Tuition Charges anywhere between the 1st and 7th of each month, depending on how the dates of each month fall. Please see specific dates for each month *here*
Anniversary charges are due no later than the last day of the month of your anniversary month.
ANY PAYMENT NOT RECEIVED BY THE DUE DATE WILL RECEIVE A $5 LATE FEE

What forms of payment do you accept?
We accept cash, check or credit card. Please note that if you pay with a card you will pay an additional 3% convenience fee. If you are paying on our Parent Portal the 3% fee will be back dated on your account and will need to be paid separately.

Can we set up automatic withdrawals?
Are not currently able to use automatic withdrawals. We are currently working with our system to offer that service to you, so stay tuned!